Privacy policy

Last updated: April 2026 This privacy policy explains how Red Shoe Ents Ltd collects, uses and protects your personal data when you use the Magna Presents Lincoln Laughs website at lincolnlaughs.co.uk. Who we are The data controller is Red Shoe Ents Ltd, company number 14946439, registered at 6 Cartwright Close, Dunham-On-Trent, Newark, England, NG22 0UN. If you have any questions about how we handle your data, please contact us at info@lincolnlaughs.co.uk. What data we collect We collect the following personal data: When you join the waiting list: your name and email address. When you buy a ticket: your name, email address, and payment details (processed securely by Stripe — we do not store your card details). When you submit a contact, Get Involved, or performer application form: your name, email address, and any information you choose to provide. When you use our website: basic usage data such as pages visited, collected via cookies as described in our Cookie Policy. Why we collect it We collect your data to process ticket purchases and send booking confirmations. To send you information about the festival you have signed up for. To respond to your enquiries and applications. To improve our website and services. To comply with our legal obligations. Our legal basis For ticket purchases: performance of a contract. For waiting list and marketing communications: your consent, which you can withdraw at any time. For contact and application forms: our legitimate interests in responding to enquiries. How long we keep it Ticket purchase records are kept for 7 years for accounting and legal purposes. Waiting list data is kept until the festival has taken place or until you unsubscribe. Application data is kept for 12 months after the festival. Who we share it with We share your data with the following trusted third parties only where necessary: Stripe for payment processing. Resend for transactional emails. Go High Level for customer relationship management. These providers are contractually obliged to handle your data securely and only for the purposes we specify. Your rights Under UK GDPR you have the right to access, correct, or delete your personal data. You also have the right to object to processing or request that we restrict it. To exercise any of these rights, please contact us at info@lincolnlaughs.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk. Changes to this policy We may update this policy from time to time. The date at the top of this page will always show when it was last updated.